Cloud Packaged Services

The package includes the following services

  Analyze with the DBA team the databases to be migrated and categorize them based on version, source OS, SLA.
  Define for each category multiple migration scenarios that met the requirements of each one. The migration is including a database upgrade to a newer version if this is required.
  Prepare an operation manual for how to properly deploy and configure the databases on an ExaCC environment
  If needed, configure the integration with an HSM that stores the TDE master keys.
  Execute the first test migration process
  Provide support during the testing phase
  Perform a health check of the migrated databases
  Define the backup strategy for the migrated databases
  Prepare the production database migration
  Execute the production database migration
  Provide support during the first week after migration

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Scope

The scope covers the entire migration phase, starting from preparation, execution of test phase, production and post production support.

Key Deliverables

  Database migration strategy document
  Database on ExaCC operations manual and HSM integration
  Database migration technical procedures
  Database heal check document
  Backup and restore technical procedure
  Production migration plan

Price

More information | Let’s plan a meeting!

Duration

Services duration usually depends on the source database characteristics and testing phase requirements. It varies between 2 to 8 weeks per database

Key Customer Benefits

  Ensure the database migration process poses the lowest possible risk by being executed by experienced consultants that are very familiar with the ExaCC environment
  Fast implementation and migration of the database workload to ExaCC without increasing the operational risk
  Increased operational efficiency the DBA tasks on the new ExaCC environment

Benefits

  Migrate your database workload to a solution that comes Cloud pricing model;
  Identify and propose fixes for all solution gaps;
  Automated tools for a seamless process to move your on-premises database to the Oracle Cloud with virtually no downtime;
  Cost Effective – even if the automated tools determine that an Oracle licensable product should be used to optimize your migration, Oracle will provide a cost neutral solution;
  You can directly migrate your Oracle Database to the Oracle Cloud from various source databases into different target cloud deployments;
  Highly Available & Scalable, online Compute Bursting lowers total operating costs;
  Reduced IT administration trough multiple “on the box” tools provided by Oracle.

The package includes the following services

  Plan together with Oracle operations team the upgrade/patching process
  Execute the ExaCC DomU upgrade/patching tasks (that are under customer responsibility), in sync with Oracle Operations team
  Provide support for the Database upgrade related activities. The execution of the Database related activities are not included in this package
  Analyze and remediate incidents that are related with ExaCC environment (DomU OS, Clusterware, HSM integration, Network connectivity, OCC Control Plane related tasks and incidents)
  Analyze and propose solutions for security audit findings
  Plan and install the security patches as soon as they become available on the ExaCC environment
  Incident resolution with agreed SLA that can be either for working hours only or 24/7. Remote access required for providing the SLA

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Scope

  The scope covers the practive and reactive tasks related with the ExaCC environment. It does not cover the database related tasks.
  Define, test and execute the ExaCC regular maintenance task such as release upgrades, security related pathing and ExaCC related incidents analysis and remediation

Price

Fixed price per ExaCC/VM cluster
Working Hours SLA: 15600 EUR/year/VM cluster
24/7 SLA: 25200 EUR/year/VM cluster

Duration

Services duration is one year

Key Deliverables

  ExaCC upgrade/patching plan
  Incident management and resolution reports
  Health check reports

Benefits

  Ensure the ExaCC maintenance tasks are performed in time, or a regular basis and with a lower risk
  Reduced incident resolution time
  Increase security for the ExaCC environment

The package includes the following services

Plan together with Oracle operations team the regular upgrade/patching process
Provide support during the testing phase
Execute the database upgrade and patching activities
Analyze and remediate incidents that are related with the Oracle database running on ExaCC environment
Analyze and propose solutions for database security audit findings
Proactive database performance tuning
Regular database health checks, analyze logs, database parameters, resource consumption
Database capacity planning and monitoring
Implement database monitoring procedures
Plan and install the database security patches as soon as they become available on the ExaCC environment
Incident resolution with agreed SLA that can be either for working hours only or 24/7. Remote access required for providing the SLA

More information | Let’s plan a meeting!

Scope

The scope covers the practive and reactive tasks related with the databases running on ExaCC environment. It does not cover the database daily administration tasks such as space management, cloning, user and rights management

Price

Fixed price per database/year
Working Hours SLA: 24000 EUR/year/database
24/7 SLA: 30000 EUR/year/database

For 2-4 databases a discount of 30% is applied
For 5-10 a discount of 40% is applied
For more than 10 a discount of 50% is applied

Duration

Services duration is one year

Key Deliverables

  Database upgrade/patching plan
  Incident management and resolution reports
  Health check and performance tuning reports

Benefits

  Ensure the Database maintenance tasks are performed in time, or a regular basis and with a lower risk
  Reduced incident resolution time
  Increased security for the databases running on ExaCC environment
 Increased performance of the databases running on ExaCC environment

The package includes the following services:

Architectural workshops with the following departments required in order to define how the ExaCC will be installed, access, secured and used: IT Architecture, System Administration, Database Administration, Network Administration, IT Security, IT Operations

Communication with Oracle in order to address the different requirements that are identified during the workshops and are known not to be “standard”

Propose workarounds to mitigate the non-standard requirements

More information | Let’s plan a meeting!

Scope

The scope covers just the architecture definition phase
Define the ExaCC deployment architecture and address the IT Security concerns

Price

Fixed price of 15000 EUR

Duration
Services duration usually depends on the new ExaCC footprint, but are not longer than one month.

Deliverables

Deployment topology, including support for running the OEDA tool in order to generate necessary configuration files
Network considerations
Disaster recovery solution
Database Encryption – private key management solution
IT security considerations
ExaCC operations aspects
Database backup solution

Key Customer Benefits

Lower risks of choosing a wrong architecture that will “reveal” the gaps during production phase
Clear understanding of all security and operational aspects of the new ExaCC service
Higher security for the overall implementation
Faster implementation and migration of the database workload to ExaCC

The package includes the following services

  Workshops with security team in order to define the security policies related with identity provisioning (username policy, password policy, approval workflows, etc)
  Workshops with Active Directory (or enterprise LDAP) administration team in order to define the integration details with on-premise enterprise LDAP solution
  Workshops with the business owners of existing cloud services required to be integrated with IDCS
  Communication with Oracle in order to address the different requirements that are identified during the workshops and are known not to be “standard
  Propose workarounds to mitigate the non-standard requirements
  Configure IDCS as per the requirements gathered during the analysis phase
  Perform UAT
  Run initial reconciliation process and go live

More information | Let’s plan a meeting!

Scope

  The scope covers the analysis, configuration and customization, user acceptance tests and go live for the IDCS implementation
  Implement this comprehensive, next-generation security and identity management platform and integrate it with both on-premise systems and cloud services

Price

Small footprint IDCS implementation: fixed price of 20000 EUR
Medium footprint IDCS implementation: fixed price of 40.000 EUR
Large footprint IDCS implementation: fixed price of 80.000 EUR
Very large footprint IDCS implementation: fixed price of 100.000 EUR

The footprint size will be decided after we perform a one-day workshop with the customer team and depends mainly on the number of systems required to be integrated.

Duration

Services duration usually depends on the IDCS implementation footprint including the number and type of integrated systems (both on-premise and in cloud)

Key Deliverables

Analysis document
  Configuration and customization document
  User Acceptance Tests report

Benefits

  Protect existing identity and access management (IAM) investments with hybrid deployments that extend user identities to the cloud
  Support digital business and enable application deployments with greater agility by providing one source for all identities
  Realize faster time to market for line of business applications
  Gain layers of defense with identity management hosted as an Oracle public cloud service and optionally integrated with enterprise security capabilities.
  Reduce risk using behavioral authentication to control user access across hybrid deployments
  Gain stronger security with layers of defense in OPC that include logical, physical, and data security controls
  Readily integrate identities with Oracle platform as a service (PaaS), infrastructure as a service (IaaS), and software as a service (SaaS) applications, and augment security with third-party solutions